Resolved -
The incident has been resolved.
Apr 2, 22:57 EDT
Monitoring -
We experienced a full system outage between 10:55AM eastern and 11:30AM eastern, which prevented users from logging into the platform. At this time, all systems are operational and users should be able to log in as expected. We are closely monitoring performance to ensure continued stability.
A full post-mortem will be published soon with details about the root cause, impact, and steps we’re taking to prevent similar issues in the future.
Thank you for your continued patience and understanding.
Apr 2, 12:30 EDT